Appliance Outlet accepts returns or exchanges only if the product is delivered damaged, defective, or incorrect. Customers must report any issue within 48 hours of receiving the item so we can assist promptly.
2. Condition of Returned Items
Returned products must be unused, in their original packaging, and include all accessories and documentation. Items damaged due to misuse, mishandling, or unauthorized installation cannot be returned or refunded.
3. Refund Process
Once the returned item is inspected and approved, the refund will be processed through the same payment method used for the order. Refund timelines may vary depending on your bank or payment provider.
4. Non-Returnable Items
Products that show signs of use, customer damage, or missing accessories will not be eligible for return. Large appliances installed by third parties without authorization may also be excluded from returns.
5. Contact
For return requests or questions regarding refunds, please contact us through the provided customer support number or email.
Welcome to Appliance Outlet. By using our website or placing an order, you agree to the terms below.
1. Products
We do our best to show accurate product details. Some colors or features may look slightly different due to screens or updates from the brand.
2. Orders & Payment
All orders depend on product availability.
We may cancel an order if information is incorrect or payment is not completed.
3. Delivery
Delivery times may vary.
We offer free delivery for selected areas.
Please provide the correct address to avoid delays.
4. Installation
Some items include free standard installation.
Extra services may have additional charges.
5. Warranty
All products come with official brand warranty (Samsung, LG, etc.).
Warranty claims must follow the manufacturer’s rules.
6. Returns
You can return or exchange an item only if it is damaged, defective, or incorrect on arrival.
Please report issues within 48 hours of delivery.
Items must be unused and in original packaging.
7. Pricing
Prices and promotions may change at any time.
If a pricing mistake occurs, we may cancel or update the order.
8. Website Use
Please do not misuse the website or try to harm it in any way.
9. Contact
For help, contact us at:
Email: info@applianceoutlet.ae
Phone: (971) 56 313 7394
