1. Eligibility for Returns
Appliance Outlet accepts returns or exchanges only if the product is delivered damaged, defective, or incorrect. Customers must report any issue within 48 hours of receiving the item so we can assist promptly.
2. Condition of Returned Items
Returned products must be unused, in their original packaging, and include all accessories and documentation. Items damaged due to misuse, mishandling, or unauthorized installation cannot be returned or refunded.
3. Refund Process
Once the returned item is inspected and approved, the refund will be processed through the same payment method used for the order. Refund timelines may vary depending on your bank or payment provider.
4. Non-Returnable Items
Products that show signs of use, customer damage, or missing accessories will not be eligible for return. Large appliances installed by third parties without authorization may also be excluded from returns.
5. Contact
For return requests or questions regarding refunds, please contact us through the provided customer support number or email.