Terms & Conditions

1. Product Information

Appliance Outlet strives to provide clear and accurate product descriptions, images, and specifications. However, some details such as colors, sizes, or features may appear slightly different due to screen settings or updates from the manufacturer. Product availability and prices may also change without prior notice.

 

2. Orders and Payments

When you place an order on our website, it is subject to product availability and verification. We may cancel or refuse an order if incorrect information, pricing errors, or incomplete details are provided. All payments must be completed through the approved payment methods before the order is confirmed.

 

3. Delivery

We aim to deliver your order as quickly as possible, but delivery times may vary based on location and product availability. Free delivery applies only to supported areas. To avoid delays, customers must provide accurate delivery details. If delivery attempts fail due to incorrect information or unavailability, rescheduling may be required.

 

4. Installation Services

Certain appliances include free standard installation, which is handled by our technical team or brand technicians. If additional work or modifications are needed, extra charges may apply. Installation dates depend on technician availability.

 

5. Warranty

All appliances sold by Appliance Outlet come with official manufacturer warranties from brands such as Samsung, LG, Hisense, and others. Warranty coverage applies only to manufacturing defects. Issues caused by misuse, electrical faults, or third-party installation are not covered. Warranty service must be requested through authorized brand service centers.

 

6. Returns and Exchanges

We accept returns or exchanges only if a product arrives damaged, defective, or incorrect. Customers must report such issues within 48 hours of delivery. Returned items must be unused, in original packaging, and include all accessories. Products damaged due to improper use or handling cannot be returned or refunded.

 

7. Pricing and Errors

Although we make every effort to display correct pricing, errors may occasionally occur. In such cases, we reserve the right to cancel the order or contact the customer to provide updated information. Promotions and discounts are available for a limited time and may end without notice.

 

8. Website Usage

By using our website, customers agree not to misuse the platform, interfere with its operation, or engage in any harmful or unlawful activity. All content, including images, text, and designs, is protected and may not be used without permission.

 

9. Contact Information

For any questions or concerns regarding these Terms and Conditions, customers may contact us through our official email or phone number, and our support team will be happy to assist.